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Communication Skills

Become an Effective Communicator, learn how to make your conversations more meaningful, concise and mutually satisfying

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15 Hours / Level

QAR 380 / Level

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Communication Skills Course

Improve your Communication Skills

Communications skills are essential in personal and professional life. Being able to be confident and comfortable whenever you have to communicate with colleagues, managers, costumers, or clients will make your life easier. Our communications skills course is designed with hyper-efficient methods so that you can quickly walk and talk as someone who has experienced communication skills.


communication skills course

The life is full of communication. So, communication skills are the most critical personal skills you can develop for the success of your life. Those who are good at it will secure their jobs, get promotions, and lands in leadership positions. Those who fail in this have their careers stagnate or plateau in the mid-range.

Ferrand’s communications skills course covers different communication needs and scenarios. You will learn how to communicate during a job interview, in workplaces, sales presentations, or to a large group. Your leadership skills will expand as you improve your communication skills. By the end of the course, you will able to

  • Be comfortable, confident, and relaxed regardless you are communicating with a smaller or larger audience.
  • Communicate in a way that your audience understands you.
  • Share messages that will be remembered by your audience.
  • Influence others to take action with your words.

The course will teach you about the power of persuasion and the usage of different persuasion styles. Also, how to work with and manage virtual teams, communicate cross-culturally, and to make it in a way that is both informative and engaging. You will be participating in many activities during the training program to practice your learning.

In this course, you will identify the reason why your communication often fails and some tips to avoid pitfalls in the future. You will have a great understanding of how to prepare for a conversation, structure it, and even deliver the most difficult messages with confidence and sensitivity. You will learn how to develop the skills to make others engage with you and hear what you have to say.

The course is delivered with many practical exercises and activities which our instructor clearly explains all. He has years of experience in helping people to improve workplace relationships and performance in many different settings and cultures.

What you will learn?
  • Communicate effectively and confidently in the workplace or other business situations
  • Deliver presentations to a small or bigger audience
  • Display public speaking skills.
  • When to use a formal and informal style of presentation
  • Deliver your messages in an understandable and memorable way
  • To be in the shoe of a receiver to understand what they are trying to get across

The foundation for effective communication is the relationship you have with your audience. Whether it is one person or many, a brief message or an ongoing dialogue, to communicate well, you must make sure your message hits the spot. This communication skills course will show you how to do it.

By the time you complete the communication skills course, you will have the confidence to communicate in any situation and environment effectively. Being right in that, you will be able to build strong relationships, motivate employees to reach your business objective, and achieve your company goals.

The course will take you through what it means to communicate well and how to:

  • Set the scene for maximum engagement
  • Listen to others with empathy and build rapport
  • Plan your message for maximum impact.
  • Communicate with the people who might not want to hear.
  • Follow up on a conversation.
  • Attend to the verbal and non-verbal parts of the message
  • Make your message right is less is more
What you will learn?
  • Any professional wishing to improve communication skills, primarily spoken communication
  • Professionals who want to be outstanding communicators in their business and personal lives
  • Anyone looking to adapt their style to get their message across to different personalities and audiences

The communication skills course focuses exclusively on oral communication skills, not written communication skills. We have a separate track for Business writing skills.

  • A Willingness to speak and to communicate
  • No prior knowledge necessary

Course Outline:

  • The Process of Communication
  • Cross-Cultural Communication
  • Setting the Scene for Conversation
  • Testing and Refining Your Communication Skills
  • Customer Communication Skills for Your Consumer Life
  • Business Communication Skills for Job Interviews
  • Workplace Communication
  • Listening Skills
  • Body Language in the Workplace
  • Telephone Business Communication Skills
  • Storytelling – The MOST Important Communicative Skill
  • One-On-One Communication Skills
  • Business Communication Skills for Team Presentations
  • Sales Presentation Communication Skills for Business
  • Communication Skills for Speaking to Large Audiences
  • Communication Skills for Speaking to Foreign Audiences
  • Conquering your fear of public speaking